Advanced Customer Training

April 24-26, 2012 - Vancouver, BC

*** Prerequisite qualification to be completed ***

Course Description

1. Overview of course:

• The Big Picture
• Clarify expectations of performance
• List core competencies to be developed through training
• Discuss how to maximize value from the training
• Discuss hardware self evaluation

2. Understanding troubleshooting
3. Hardware self evaluation
4. Hardware - review contents of cabinets, to cameras, lights and cables
5. Hardware labs - from setting up equipment to capturing an image

Day 2

1.Review of Day 1, Q&A, discussion and clarification
2.Software self evaluation
3.Operating WebVision - from start-up and application through editing and using the break library
4.Operations labs - putting theory into practise in 5 labs
5.Troubleshooting hardware issues -using case studies and rigged equipment, participants will learn how to quickly and effectively troubleshoot hardware issues

Day 3

8.45a - 4.00p

1. Review of Day 2, Q&A, discussion and clarification
2. WebVision Image Processing - how it works from the inside
3. Advanced software Operations - understanding how to maximize WebVision's advanced software tools. System interface optimization.
4. Advanced labs - ensuring theory turns into practise through 7 labs
5. Final Q&A session, discussion and clarification
6. Post course evaluations

6:00p - 10:00p

7. Social evening hosted by Papertech