Committed to Providing Customer Support Excellence!
Your business isn't like any other, should your solutions be any different? At Papertech we proactively partner with our customers to clearly understand their needs and goals - from identifying specific solutions through to installation, implementation, training and customer support. Our professional services team is committed to creating a tailored solution to meet your needs.
The professional services group is comprised of experts in solutions engineering, project management, installation, field services, training and customer support.
In addition to support that ensures your WebVision systems are running optimally, we also offer:
- Event Capture System Audits
- Image Improvements (lights and cameras)
- Camera System Training (any camera system)
- Classroom Training (see Customer Training Section)
- Camera System Servicing (any camera system)
- Spare Parts Servicing (any camera system) (See Parts and Spares Section)
- Periodic Service Agreements Reports (PSA)( Click here for more info)
"The system was easily installed and modified to our needs by Papertech's skilled and flexible technicians"
Doug Logan,
Paper Machine Superintendent Pacifica Papers
Powell River, BC
Contact Us: North America (toll free):
1-877-787-2737
M-F 8.30 to 5.00 PT
All other hours, please call: 604.760.1464
Email:service@papertech.ca
ROPTEC GmbH
Certified Papertech Partner
Vision System Services & Project Management
Tel +49 2402 9979449
Fax +49 2402 9979450
Mobile +49 172 2593202
Email:info@roptec.com
Rest of the world
(001) 604.760.1464
Email:service@papertech.ca